Privacy Policy

Our Privacy Policy was last updated on 27/11/2023


INFO3 and its affiliates (collectively “INFO3” “Us”, “We” and “Our”) understand the importance of safeguarding your personal data and appreciate your trust in Us and in our capacity to do so safely and responsibly.This Privacy Policy explains what information INFO3 collects when you use Our sites, network, services, content and products (“Service”) and describes our policies and procedures with respect to the collection, use, disclosure and protection of your personal data collected due to your interactions with Our network and from the use of our Service.By using the Service, you consent to the collection and use of your personal data in accordance with this Privacy Policy.

Personal Data We Collect

Personal data is any information that identifies you as an individual or relates to you as an identifiable individual (“Personal Data”). Personal Data we collect may include but is not limited to:

  • Full Name
  • Email Address
  • Mobile Number
  • Address
  • Usage Data

Your knowledge and consent are required for the collection, use or disclosure of Personal Data except where required or permitted by law. Providing Us with your Personal Data is always your choice, as you have the option of not providing your Personal Data when asked to. However, your decision not to provide certain information may limit our ability to provide you with our Services.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Apple

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

How We Collect Your Personal Data
Information You Provide

We collect information you provide when you use our websites from one or more devices associated with you. For example, we collect information you may provide on our websites and/or Applications, such as when you fill a form, apply for a job, contact our customer service representatives.

Usage Data

We may also collect information that does not personally identify you, such as how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, demographic information, geographic location, primary language and other diagnostic data, and information collected through cookies and other technologies or information that has been anonymized or aggregated.

Links To Other Sites

Our website may contain links to other third-party sites that are not governed by this Privacy Policy. Although we endeavour to only link to sites with high privacy standards, our Privacy Policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third-party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

Use of Your Personal Data

We may use your Personal Data for various purposes:

  • To provide and maintain the Service
  • To personalise our website and/or Applications for you
  • To notify you about changes made to our Service
  • To allow you to participate in interactive features of our Service
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To keep our website secure and prevent fraud
  • To provide customer care and support and to deal with enquiries and complaints made by you
  • To provide you with news, special offers and general information about other goods, services and events which we offer
  • To send you email notifications that you have specifically requested
  • To provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)
  • To verify compliance with the terms and conditions governing the use of our website
Sharing your Personal Data

We may share your Personal Data for the purposes set out in this Privacy Policy. We may also share aggregated or anonymized information in a form that does not directly identify you. Any third parties with whom we share personal data are contractually required to implement appropriate data protection and security measures to protect personal data and are not permitted to use personal data for any purpose other than the purpose for which they are provided with or given access to personal data.

Transfer of Personal Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Lebanon and choose to provide information to us, please note that we transfer the data, including Personal Data, to Lebanon and process it there.Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Business Transactions

If INFO3 is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Third-Party Service Providers

We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. For information on the privacy practices of Google, please visit the Google Privacy Terms web page.Disclosure Of Data for Legal RequirementsUnder certain circumstances, INFO3 may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Security Of Data

Your Personal Data will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Data from any loss or unauthorized use, access or disclosure.However, keep in mind that sending over the internet is not fully secure and hence no matter how we strive to protect your personal information, we cannot guarantee its absolute security.

Access and Control Your Information

Upon request, you will be informed of the existence, use and disclosure of your Personal Data, and will be given access to it. You may verify the accuracy and completeness of your Personal Data, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you.

Access and update your information

Our Services and related documentation give you the ability to access and update certain information about you from within the app. For example, you can access your profile information from your account and update them.

Deletion of Account Data

Users have the right to request the deletion of their account data from info3 mobile app. To initiate the account deletion process, follow these steps:

  1. Open the App: Launch the info3 on your mobile device.

  2. Navigate to side menu: Locate and access "Switch user" within the app.

  3. Initiate Deletion Account Request: Within the Switch profile section, you will find an option to delete your account. Select this option to initiate the account deletion process.

  4. Confirmation: You will receive a confirmation prompt asking you to confirm the deletion of your account data. Please carefully review this information before proceeding.

Deleting your personal data (the right to be forgotten)

If your personal data is no longer needed then you can ask for your data to be erased. This is known as "the right to be forgotten”. For example, you can remove content that contains information about you using the social media apps deletion or you can remove certain profile information within your profile settings. For more information about deleting you data please contact us.

Updates to this Privacy Policy

The privacy policy may be updated from time to time by posting a new privacy policy and by updating the date at the top of this privacy policy page. We encourage you to check for changes to this privacy policy on a regular basis. Changes to this privacy policy will take effect when posted on this page.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: [email protected].